Perch Furniture is growing and we are hiring a new in-store Design Associate! Is that person you? Here's more information on us and the new job.
Who We Are
Perch Furniture is a family-owned, custom furniture studio located in Portland’s Pearl District and our mission is to build every client their dream sofa. We are looking for a new team member who is passionate about their work. Great people are the secret sauce of our family business and the key to our continued success. We like to work hard, have fun, and provide our customers with both an incredible shopping experience and a killer couch.
What We Are Looking For
Do you love people and the art of selling? Does the idea of helping people craft a home that brings them joy make your heart sing? Is your Instagram feed full of interior design, fabric, and furniture? This role is a sales position rooted in building relationships, offering approachable expertise and creating an engaging sales experience.
The Design Associate’s job is to guide Perch customers through the process of customizing furniture and act as a public face for our brand. This person must love making sales, be curious, and offer a friendly, professional voice and provide clear communication to everyone they interact with.
Sales: Cultivate a sales pipeline from walk-in customers and internet leads. This includes providing accurate estimates, ordering fabric swatches, scheduling and leading in-home and virtual design consultations. Meticulous email etiquette and timely follow-up to email, voicemail and online chat queries is required.
Design: Guide clients through the custom furniture process, including dimensions changes, material choice, style details and space planning. Post-sales work includes customizing shop drawings, creating diagrams and quickly and accurately adding new orders into our system.
In Store: Maintain a tidy, clean shop, including light cleaning (vacuuming, cleaning windows, dusting, etc), merchandising furniture, fabrics, and accessories, following opening and closing procedures. Key holder.
A qualified candidate will have:
- Strong people and relationship building skills
- Excellent communication skills, both verbal and written
- Proficiency with the Adobe Suite and SketchUp
- Demonstrated excellence working in client-facing roles, both on the phone and over email, preferably in a retail sales environment
- Proven desire to regularly contribute and have your strategic ideas heard in an always growing and improving environment
Hourly Rate: $18/hr plus sales commissions, health care stipend and paid vacation
Hours: 3 days in-store, plus 4-6 hours work from home hours per week (approximately 24 hours per week)
Please send a resume and cover letter to firstname.lastname@example.org. Please do not call regarding the position, we will respond to each applicant via email.