Answers to Our Customers’ Frequently Asked Questions

Q. I DON’T LIVE IN PORTLAND. CAN I STILL ORDER A COUCH FROM PERCH?
A. Absolutely. We ship anywhere in the United States and can work with you over the phone and through e-mail to design a piece of furniture that exactly fits your needs.

Q. I REALLY LIKE A FABRIC THAT YOU DON’T CARRY IN THE STORE. CAN I STILL USE IT?
A. Of course. All of our manufacturers can work with a Customer’s Own Material (COM).

Q. HOW LONG DOES IT TAKE TO MAKE A CUSTOM PIECE OF FURNITURE?
A. Most furniture is ready for delivery in 8 to 12 weeks. If you think 2 months, we’ll both have the right expectation.

Q. DO YOU OFFER A TO-THE-TRADE DISCOUNT?
A. Yes. Perch Furniture offers a trade discount to interior designers, architects, commercial developers and the hospitality industry. For details about the program and to register, please download and submit the following application via email or fax.

Q. DO YOU REUPHOLSTER?
A. Unfortunately, no. But we can recommend a reliable upholstery workshop in the Portland area.